AssurAction Transport Expert, a property and casualty insurance brokerage firm specializing in trucking, has successfully gone live on the Acturis platform as part of its ongoing technology transformation.
The implementation operates from the firm’s Brossard office now using Acturis as their core broker management system, replacing an in-house solution.
Founded in 1996 and headquartered in Brossard, Quebec, AssurAction is recognized for its expertise in providing insurance solutions for the transportation of merchandise across Quebec, Canada, and the United States.
The move to Acturis reflects the brokerage’s commitment to modernization, operational efficiency, and enhanced client service. A key objective of the project was to leverage Acturis’ advanced workflow and work management capabilities to streamline processes and reduce manual workloads.
During implementation, AssurAction adopted a tailored approach, including a custom data transfer strategy to ensure full control over how data was structured within Acturis. Through close collaboration with Acturis, the business benefited from product development, automated processes, and tailored documentation designed around its operational needs.
The decision to partner with Acturis was driven by the need for a more flexible and high-performing platform that could support the firm’s long-term growth and increasing focus on automation and emerging technologies.
The decision to choose Acturis naturally aligns with our commitment to modernize our operation and build for the future. This change marks a significant milestone in our technological transformation and strengthens our ability to provide an even faster, more efficient, and highly professional service to our customers.
Looking ahead, AssurAction Transport Expert expects Acturis to play a central role in supporting further automation, improving information management, and enabling the adoption of advanced technologies, including artificial intelligence, while maintaining a strong client-centric approach.
We’re very pleased to welcome AssurAction Transport Expert to the Acturis community. Their clear focus on modernization, operational efficiency, and delivering a high standard of client service makes them an excellent fit for the platform. The AssurAction team has approached this implementation with a thoughtful and collaborative mindset, particularly in tailoring workflows and data to support their specialist transportation business. We look forward to continuing to work closely with AssurAction as they build on this strong foundation and pursue their ambitions for growth and innovation.