Every new Acturis client is provided with a dedicated account manager from the ‘go live’ date through to the day-to-day use of the system. We see implementation as just the start of our partnership so your account manager will be your ongoing key contact at Acturis.
But we know, from experience, that there are always queries and questions about various parts of the system, so we have a large support team, based in Canada, who are always on hand and ready to deal with anything you might throw at them. Within that team, we have specialists to support you in the first six months, as you and your teams adapt to the system.
We want to make sure that our system provides the business support you need, and our support teams are on hand to help you do that.